Terms and Conditions
ONLINE USER AGREEMENT
Read the following and click the "I Agree" button to enroll with Treynor State Bank Internet Banking (TS Bank Online).
Treynor State Bank
Online Banking Services Agreement and Disclosure
This Online Banking Services Agreement and Disclosure (the "Agreement") is entered into between Treynor State Bank (the "Bank") and the undersigned customer of the Bank, who hereby subscribes to TS Bank Online. This Agreement the terms and conditions pursuant to which you can use TS Bank Online to obtain information about your account, transfer funds between your accounts, and request certain other bank services. The customer is referred to in this Agreement as "you" or "your". The Bank is referred to in this Agreement as "Bank", "we", "us", and/or "our". If you use TS Bank Online or permit another person to use TS Bank Online on your behalf, you agree to the terms and conditions stated in this agreement.
1.SCOPE OF AGREEMENT
1.1 Other Accounts, Loan Agreements and Services.
This Agreement governs on-line access to your accounts with the Bank. The terms and conditions set forth herein are in addition to, and do not cancel or supersede, any other agreements or signature cards governing your deposits, loans or other business relationships with the bank. All of the terms, conditions, agreements, representations, schedules, disclosures, and fees set forth in or associated with such other agreements and signature cards remain in full force and effect.
1.2 Instructions and Fee Schedules; Amendment.
Any instructions we may issue to you from time to time for the use of TS Bank Online (collectively, "Instructions") and any fee schedule we may issue from time to time are a part of this Agreement and are incorporated herein by reference. The current online service fee schedule is available here. The fees and service charges provided for in your deposit, line of credit, loan, and other agreements with us, as described in the Bank"s Service Charges & Fees, may apply to services ordered online. Subject to any applicable notice requirements imposed by the law or regulation, the Bank may change or add any fees, modify the instructions for TS Bank Online, or otherwise amend this Agreement in whole or in part at any time, and by using TS Bank Online, you agree to be bound by such changes, additional fees, modifications or amendments.
Either you or the Bank may terminate this Agreement at any time upon giving written notice of the termination to the other party. Termination will not affect any liability or obligation of either party incurred hereunder prior to termination. For reasonable cause, including non-usage or inactivity, the Bank reserves the right to terminate this Agreement and your access to TS Bank Online, in whole or in part, at any time without prior notice to you. Upon termination, we reserve the right to make no further payments or transfers from your account(s) pursuant to this Agreement, including payments or transfers you have previously authorized. If you terminate your online services, you authorize the Bank to continue making transfers you have previously authorized until such time as the Bank has had a reasonable opportunity to act upon your termination notice. You agree that upon termination of your online services, either by you or by us, you will cancel all automatic or recurring transfers you have previously authorized, and that if you fail to do so, you are solely responsible for such payments.
2. DESCRIPTION OF AND LIMITATIONS ON TS Bank Online
2.1 General Description of Services.
In general, TS Bank Online package enables you to: search transaction histories and obtain balance information on accounts with the Bank you include in TS Bank Online Program, which may include checking, savings, money market, certificates of deposit, line of credit, installment loans, real estate loans and commercial loans. You can also transfer funds between your transaction accounts, use bill payment services, send people money via PopMoney® and/or initiate transfers between the Bank and another financial institution at which you have deposits. This list is not exhaustive and the Bank may offer additional or different online services in the future, all of which will be governed by this Agreement, as amended, and subject to any additional guidelines, rules, disclosures, disclaimers, user agreements or similar agreements, and other terms and conditions (collectively, "Additional Agreements"). All such Additional Agreements are hereby incorporated by reference into this Agreement. If the terms and conditions of this Agreement conflict with the terms and conditions contained in any Additional Agreement solely as they apply to TS Bank Online, this Agreement controls; provided, that the terms and conditions of this Agreement are not intended to modify any disclosures or other terms that are required by law and that are provided by us in any Additional Agreement.
2.2 Types of Transfers and Limitations.
You can make an internal transfer of funds from one account with the Bank to another, such as a transfer from a savings account to a checking account. Transfers may be limited in amount as provided in our agreements with you governing these services or in accordance with bank policies. In addition, transfers from a savings account are limited to no more than six transfers and withdrawals, or a combination of such transfers and withdrawals, per statement cycle to another account or to a third party by means of a preauthorized or automatic transfer, or telephonic (including data transmission) agreement, order or instruction, or by draft, debit card, or similar order made by the depositor and payable to third parties. Transfers made using both TS Bank Online and other transfer methods described in the Deposit Agreements are counted against the permissible number of transfers. The Bank reserves the right to further limit the frequency and dollar amount of transactions from your accounts for security or credit reasons, as the Bank may determine at any time at its sole discretion.
2.3 Overdrafts; Order of Payments.
It is your responsibility to ensure that you have enough money in an account from which you instruct us to make a payment or transfer. If funds are withdrawn from any of your accounts by means of electronic fund transfers, other than through TS Bank Online on the same business day as a TS Bank Online transaction, and if the account contains insufficient funds to enable both the electronic fund transfer and TS Bank Online transfer to be made, the transfers will be made in the order determined by the Bank, in its sole discretion. You are fully obligated to us to provide sufficient funds for any payments or transfers you make or authorize to be made. If we complete a payment or transfer that you make or authorize and we subsequently learn that you have insufficient funds for the transaction, you agree to reimburse us upon our demand, and you further agree that we may reverse the transaction or offset the shortage with funds from any other deposit account(s) you have with us to the extent permitted by the applicable law and the terms of any other relevant agreements.
2.4 Bill Payment Service.
Bill Payment service is an electronic payment system which permits you to initiate and authorize payments from your account to payees, which you have selected in advance to receive payments by means of this service. (A "payee" is a person or business you are paying). You have the option of setting up a payment to occur only on demand or on a recurring frequency. Recurring payments are payments of a fixed amount that are paid at a regular time interval, such as monthly; and on demand payments are payments that vary in amount and/or date. After you have established a recurring or on demand payment, the bank through Check Free will automatically execute bill payments according to your instructions until you have properly notified the bank through Check Free, in accordance with the Bank"s procedures in effect at that time, of any cancellation of your instructions. You may notify the Bank by either writing us at the address listed in section 2.8 of the Agreement or by calling us at 712-487-3000. To participate in TS Bank Online Bill Payment ("Bill Payment") you must have a checking account with Treynor State Bank. If you participate in this service, you may use Bill Payment to make payments from any of your checking accounts. To pay bills using Bill Payment, you must use your Computer and TS Bank Online software product to authorize a payment from your account. When you pay a bill, Check Free sends a payment electronically whenever possible. If the company or person cannot receive electronic payments, Check Free prints a check and sends it to the address you provide when you add your bill. For most bills, we can deliver your payment the next business day. If we send the payment by check it can take four days for your biller to receive it. When you enter an amount for the payment, Bill Payment automatically displays the earliest date you can select for the company or person to receive the payment. You can either accept this date or change it to a later one. The pay date is the date when the biller receives your payment. If the payment is sent electronically, the money for the payment is withdrawn from your payment account on the pay date. If the company or person cannot receive electronic payments, Check Free prints a check and sends it to the billing address. For some checks, the money for the payment is withdrawn on the pay date. For others, the money is withdrawn when the company or person deposits or cashes the check. You may use Bill Payment to authorize automated recurring payments in order to pay recurring bills. These payments must be for the same amount each month, and they will be sent on the same calendar day of each month, or on the prior business day if the regular payment day falls on a Saturday, Sunday or federal banking holiday. When you have entered and transmitted payment instructions, you authorize the Bank to withdraw funds from your account accordingly. If there are insufficient funds in the account to make payments you have authorized, one attempt will be made on the next business day after the failed attempt to fund the payment. You are responsible for any non-sufficient funds ("NSF") or overdraft charges the Bank may impose, as stated in the deposit agreements governing your accounts. The Bank reserves the right to refuse to honor payment requests that reasonably appear to the Bank to be fraudulent, incomplete, erroneous, or if you do not follow the Bank"s instructions for Bill Payment. In addition, the Bank will not be able to execute any Bill Payment if the payee cannot or will not accept such payment.
Using Bill Payment, you can only pay payees with United States addresses. While most payments can be made using Bill Payment, the Bank reserves the right to refuse to pay certain payees. The Bank also reserves the right to terminate your use of the Bill Payment service. When scheduling Bill Payments, you should take into account delays that are inherent in processing and sending Bill Payments. Payments will only be processed once a day at our online service Business Day Cut-Off time (2:00 p.m. Central Time). If you attempt to schedule a payment for the same Business Day after the Cut-Off time or on a non-Business Day, it will not be processed until the following Business Day. Further delays may be caused by the failure of the payee to process a payment on the Business Day that it is received. You authorize Treynor State Bank, and any third party processing agent that we may select, to use any payment method (electronic or paper) we choose to process each of your payments. It is your responsibility to authorize your Bill Payments in such a manner that your bills are paid on time. You are responsible for any late payment or finance charge that may be imposed as a result of your failure to schedule payments or transmit payment instructions in a timely manner. We are not responsible for any delay or other adverse consequence that results or is alleged to result from the choice of handling or transmission of payments by a third party, or the failure of a payee to accept, process or properly post a payment in a timely manner. If the payment has not started processing, you can cancel it or make a change to the following information for the payment: account from which to make the payment, date you want the biller to receive the payment, and/or amount of the payment.
Please refer to "Help" screen within Bill Payment for more information.
NOTE TO BUSINESS ACCOUNT USERS: If you maintain with the Bank a corporate, business or other account not established primarily for personal, family or household purposes, your use of the Bank"s Bill Payment service is not subject to the error resolution rights and other rights set forth in Section 5 of this Agreement. In the event you believe a Bill Payment from your account was made in error, the Bank will take reasonable actions to assist you in investigating the cause of the potential error. Consult your account agreement for any additional rights or obligations you may have.
2.5 Computer Requirements.
In order to use TS Bank Online, you must have your own Internet Service Provider and the necessary computer equipment required by the browser which you select. In this Agreement, your computer and the related equipment are referred to together as your "Computer". You are responsible for the installation, maintenance, and operation of your Computer and your software.
Use of TS Bank Online requires a computer or approved mobile device and Internet access connected through an Internet or mobile service provider and with a web browser (for example, Firefox or Microsoft Internet Explorer). To provide the highest degree of confidentiality and to protect the security of your financial information, you must have an Internet browser that supports 128-bit encryption and secure sockets layer version 3.0 or higher. Use of TS Bank Online with lower than 128-bit encryption is strictly prohibited.
2.6 Registration Process.
In order to obtain and use TS Bank Online, you must complete our initial registration process. TS Bank Online registration process involves completing and submitting a secure online application. You may activate your online service by applying with your Password. You may be required to designate one deposit checking account as your primary account. If you do not do so, we may select a primary account for you.
2.7 User ID and Security
Prior to your first use of TS Bank Online, you must obtain an Access ID and a Password. Passwords may only be obtained by customers who have a Bank checking, savings, money market, certificate of deposit or loan with us. In the process of applying you will assign your own "Access ID" and "Password".We will reset your Password upon your request at any time. (For example, you may want us to reset your Password if you have forgotten it.) The reset password will be usable only once, and you will be required to change it the first time you use it to enter the system. You may voluntarily change your Password at any time but will be required to do so every 182 days. We encourage you to change your password frequently if you deem it reasonable to do so. Your Password can be changed within TS Bank Online from the Option tab or by calling us at 712-487-3000. For security purposes, it is recommended that you memorize your Password and do not write it down. You are responsible for keeping your Password and account data confidential. You will need the Access ID and Password to gain access to TS Bank Online. The Use of the Access ID and Password is the agreed security procedure between you and the Bank. You should keep your Access ID and Password confidential in order to prevent unauthorized use of TS Bank Online and possible loss to your accounts. Anyone to whom you give or disclose your Access ID and Password will have full access to your accounts, even if you attempt to limit that person"s authority. You are responsible for all transactions you authorize or make using TS Bank Online, including any transactions that may be unintentionally or inadvertently authorized or made, and any losses, charges, or penalties incurred as a result. In addition, except as otherwise provided in this Agreement, you are responsible for transactions by unauthorized persons using your Access ID and Password.
All accounts will have the following activity levels: Inquiry: You will be able to obtain current account balance and transaction information on most accounts. The amount of transaction information available online may vary by account type. Transactional: You will be able to obtain account information, transfer funds between accounts, and obtain certain other banking services. We reserve the right to deactivate any Access ID that has been "inactive" for a period of three (3) months or more. If your Access ID has been closed, you will be required to go through the registration process again to restore access to TS Bank Online.
2.8 Reporting Unauthorized Transaction or Theft or Loss of User IDs.
If you believe that an unauthorized transaction has been or may be made from your account, alert the Bank immediately by calling us at 712-487-3000 or write us at: Treynor State Bank Attn: TS Bank Online PO Box A Treynor, Iowa 51575
2.9 Electronic Signatures
When using TS Bank Online to pay bills, you agree that the Bank, without prior notice to you, may debit any payment account(s) to pay checks that you have not signed by hand or by legally acceptable form of electronic signature.
You agree that all electronic communications that we receive through TS Bank Online, such as those directing us to take an action with respect to your account, that match Access ID and Password or other identity information you have provided when enrolling in or using TS Bank Online will be deemed valid, authentic and binding obligations. Pursuant to law and regulations, these electronic communications therefore will be given the same legal effect as your written and signed paper communications, shall be considered a "writing" or "in writing" and shall be deemed for all purposes (i) to have been "signed" and (ii) to constitute an "original" when printed from electronic files or records established and maintained in the normal course of business. You agree that electronic copies of communications are valid and you will not contest the validity or enforceability of such communications or any related transactions, absent proof of altered data or tampering, under the provisions of any applicable law relating to whether certain agreements are to be in writing or signed by the party to be bound thereby, and such copies shall be admissible if introduced as evidence on paper in any judicial, arbitration, mediation, or administrative proceeding to the same extent and under the same conditions as other business records originated and maintained in documentary form.
You agree (to the maximum extent permitted by law) to hold harmless us and protect and indemnify us from and against any and all claims, losses, liability, damages and/or demands (including, without limitation, reasonable attorneys' fees and court costs) of any kind, direct or indirect, arising out of or in any way connected with any services rendered by the Bank pursuant to or in accordance with any and all electronic communications for which we have attempted to verify your identity as set forth above.
2.10 Disclosures; Privacy
You authorize us to disclose to third parties, affiliates, and agents, such as independent auditors, consultants or attorneys, information you have provided or that we or our affiliates have obtained about your accounts and the transfers you make:
- To comply with laws, government agency rules or orders, court orders, subpoenas or other legal process or in order to give information to any government agency or official having legal authority to request such information;
- To verify the existence and condition of your account for a third party, such as a credit bureau or merchant;
- When necessary to complete any type of transfers and any type of bill payments;
- To provide services relating to your account or to offer other products and services;
- When we have entered into an agreement to have another party provide the TS Bank Online services, in order to carry out your instructions; or
- If you provide us your permission.
3. RESPONSIBILITY OF PARTIES
3.1 Confidentiality and Access to TS Bank Online.
The Bank shall exercise due care in seeking to preserve the confidentiality of your Access ID and Password and to prevent access to TS Bank Online in general and your accounts in particular by unauthorized persons. In this connection it is understood and agreed that implementation by the Bank of its normal procedures for maintaining the confidentiality of information relating to its customers and preventing unauthorized transactions shall constitute fulfillment of its obligation to exercise due care. The Bank shall not be under any liability or have any responsibility of any kind for any loss incurred or damage suffered by you by reason or in consequence of any unauthorized person gaining access to or otherwise making use of your accounts through TS Bank Online if (i) the Bank has fulfilled its obligation of due care, or (ii) the loss or damage could have been avoided had you promptly notified the Bank when you received knowledge or notice of an unauthorized transaction or other breach of security, or (iii) the unauthorized transaction was a transfer of funds to an account owned by you or by any person or entity which controls, is controlled by, or is under common control with you. You assume full responsibility for the consequences of any misuse or unauthorized use of or access to TS Bank Online system or disclosure of any of your confidential information or instructions by your employees, agents or other third parties. When the Bank becomes aware of any unauthorized access to your accounts, it will advise you as promptly as practical thereafter.
3.2 Hardware and Software Malfunctions.
The risk of error, failure, incompatibility or nonperformance of your computer system is your risk and includes the risk that you do not operate your computer or your software correctly. The Bank is not responsible for any errors or failures from any malfunction of your computer or software. The Bank shall have no liability to you for any damage or other loss, direct or consequential, which you may suffer or incur by reason of your use of your computer or your software. THE BANK MAKES NO WARRANTY TO YOU REGARDING YOUR COMPUTER OR YOUR SOFTWARE, INCLUDING ANY WARRANTY OR MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. The bank makes no representations or warranties regarding the accuracy, functionality, or performance of any third party software that may be used in connection with TS Bank Online (e.g., Quicken, Microsoft Money). The Bank is not responsible for any electronic virus or viruses that you may encounter, and we strongly recommend that you maintain up-to-date antivirus software on your computer. We encourage you to routinely scan your Computer, diskettes, and software using a reliable virus product to detect and remove any viruses found. Undetected or unrepaired viruses may alter, corrupt, damage, or destroy your programs, files and even your Computer. Additionally, you may unintentionally transmit the virus to other computers, diskettes, and software.
3.3 Limitation of Liability.
Except as otherwise expressly provided herein, your use of the TS Bank Online is at your own risk, and neither the Bank nor any of its respective officers, directors or employees, nor any other party involved in creating, producing, or delivering TS Bank Online is liable for any direct, incidental, consequential, indirect, punitive, or other damages of any kind arising out of your access to or use of TS Bank Online, or the inability to access or use TS Bank Online, whether caused by the bank or such other parties, online service providers, any agent or subcontractor of any of the foregoing or any other party.
WITHOUT LIMITING THE FOREGOING, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, TS BANK ONLINE IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WHILE THE BANK MAKES EVERY EFFORT TO PROVIDE ACCURATE INFORMATION IN CONNECTION WITH TS BANK ONLINE, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, THE BANK MAKES NO WARRANTY THAT (i) TS BANK ONLINE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, or (ii) ANY INFORMATION CONTAINED ON, RESULTS THAT MAY BE OBTAINED FROM THE USE OF, OR OTHER ASPECT OF THE TS BANK ONLINE SERVICES WILL BE ACCURATE, CURRENT, COMPLETE OR RELIABLE.Nothing contained TS Bank Online is intended to provide legal, accounting, tax or financial advice. You should consult your own professional advisor on such matters. Information about products and services which you do not already have with the Bank is provided for informational purposes only and should not be considered as an offer to make those products and services available to you.
3.4 Loss of Data
Without limiting any other provision hereof, you will bear the sole liability and risk of any error or loss of data, information, transactions or other losses which may be due to the failure of your computer or third party communications providers on which you may rely. We shall have no liability to you for any damage or other loss, direct or consequential, which you may incur by reason of your use of your computer.
4.1 Periodic Statements; Online Statements.
Your online service payments and transfers will be indicated on monthly statements we provide or make accessible by mail or delivery service. You have a right under federal law to receive such statements for accounts governed by the EFTA and Reg. E. We may also provide or make accessible to you statement information electronically or by some other means. You agree to notify us promptly if you change your address or if you believe there are errors or unauthorized transactions in any statement, or statement information.
If you elect to receive your account statement(s) online, you are consenting to receive from us by electronic means only, your monthly statement for your specified deposit account and other disclosures related to this service such as your annual privacy notice. While enrolled for online statements, you will no longer typically receive paper statements in the mail. However, you may be sent paper statements or other documents that contain important information about your account. You should continue to review any correspondence that we mail to you.
When your online statement is available, an e-mail notification will be sent to the e-mail address that we have on file. It is your responsibility to update any changes in your e-mail address through TS Bank Online. If you do not receive an e-mail and believe you should have, please visit our Web site to view your statement and verify your e-mail address. You can withdraw your consent to receive your statement electronically at no cost to you by visiting TS Bank Online and setting your Statement Delivery Preferences or by contacting the bank at the phone number set forth in Section 2.8. We encourage you to retain a copy of any records you would like to keep. If you receive paper and electronic statements, any account information provided by TS Bank Online is not the statement of record. The periodic statement that is mailed to you will be the statement of record. If you have chosen to stop receiving paper statements, the periodic statement provided to you electronically will be the statement of record. In any case, you are responsible for reviewing any statement and other account communications sent to you by postal mail. Any mailed statement and other account communications will continue to contain important information about your account(s), regardless of whether you access your account(s) through TS Bank Online or whether you have chosen to receive your statement electronically.
4.2 Business Days and Hours of Operation.
TS Bank Online is generally available twenty-four (24) hours a day, seven (7) days a week. However, at certain times, some or all of TS Bank Online may not be available due to system maintenance. During these times, you may use a Bank ATM or a branch to conduct your transactions. A transfer initiated through TS Bank Online before 3:00 p.m. (Central Time) on a Business Day is generally posted to your account the same day. All transfers completed after 3:00 p.m. (Central Time) on a Business Day or on a Saturday, Sunday or federal banking holiday will generally be posted on the next Business Day. Our Business Days are Monday through Friday. Saturday, Sunday and federal banking holidays are not Business Days.
4.3 Notices and Communications.
Except as otherwise provided in this Agreement, all notices required to be sent to you will be effective when we mail or deliver them to the last known address that we have for you in our records. Notices from you will be effective when received by mail at the address specified in Section 2.8 above.
4.4 E-mail Communications.
In general, communications sent over the Internet are not necessarily secure. Therefore, we will not send and we strongly suggest that you do not send any confidential account information. You agree that we may take a reasonable time to act on any e-mail. Correspondence that required expeditious handling, for example, if you need to report an unauthorized transaction from one of your accounts, should be made by calling the bank at 712-487-3000. Unless you have instructed us otherwise, you agree that we may send you electronic messages about products or services we offer.
The Bank may assign its rights and delegate its duties under this Agreement to a company affiliated with the Bank or to any other party.
4.6 No Waiver.
The Bank shall not be deemed to have waived any of its rights or remedies unless such waiver is in writing and signed by a duly authorized officer of the Bank. No delay or omission on the part of the Bank in exercising its rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
The captions of sections hereof are for convenience only and shall not control or affect the meaning or construction of any of the provisions of the Agreement.
4.8 Governing Law
Regardless of where you live or work or where you access TS Bank Online, this Agreement will be governed by, and construed in accordance with, the laws of the State of Iowa and the federal laws of the United States of America. (The law governing any deposit account subject to this Agreement will be that of the state in which the deposit account is located).
In the event either party brings legal action to enforce the Agreement or collect overdrawn funds on accounts accessed under the Agreement, the prevailing party shall be entitled, subject to applicable law, to payment by the other party of its reasonable attorney"s fees and costs, including fees on any appeal, bankruptcy proceedings, and any post-judgment collection actions, if applicable. If there is a lawsuit, you agree that it may be filed and heard in the State of Iowa, if allowed by applicable law.
Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intent of the Agreement, and the remaining portions shall remain in full force and effect.
THE FOLLOWING PROVISIONS APPLY TO CONSUMER ACCOUNTS ONLY
5. FUNDS TRANSFER SERVICE FOR ACCOUNTS SUBJECT TO THE ELECTRONIC FUNDS TRANSFER ACT
The EFTA and Reg. E may govern some of the accounts to which you have household access through TS Bank Online. In general, the EFTA and Reg. E govern consumer accounts established by a natural person primarily for personal, family or household purposes. The following terms and disclosures apply only to consumer accounts governed by the EFTA and Reg. E ("EFTA Accounts"), and, with respect to EFTA Accounts, if there is any conflict between these disclosures and terms set forth elsewhere in this Agreement, these disclosures shall control. These disclosures do not apply to accounts that are not EFTA Accounts, including without limitation any business or commercial account or any account not established primarily for personal, family or household purposes.
5.1 Customer Liability
You should notify the Bank immediately if you believe any of your accounts have been accessed or your Access ID has been used without your permission. Contacting the Bank immediately, especially by telephone, will help you reduce your potential losses. If someone used your Access ID without your permission, you can lose no more than $50.00 if you notify the Bank within two (2) business days of discovering any unauthorized use of the Access ID. However, you can lose as much as $500.00 if you do not notify the Bank within two (2) business days of discovering the unauthorized use and the Bank can prove that it could have prevented the unauthorized use had it been notified. If you do not report unauthorized transactions that appear on any of your periodic statements within sixty (60) days after such statements are mailed to you, you risk unlimited losses on transactions made after the sixty (60) day period has passed if the Bank can show that it could have prevented the unauthorized use had it been notified within this sixty (60) day period. At the Bank"s sole discretion, we may extend the time periods. You are fully obligated to us to provide sufficient funds for any payments or transfers you make or authorize to be made. If we complete a payment or transfer that you make or authorize and subsequently learn that you have insufficient funds for the transaction, you agree that we may reverse the transaction or offset the shortage with funds from any other deposit account(s) you have with us to the extent permissible by the applicable law and the terms of any other relevant agreements.
5.2 Preauthorized Transfers.
A preauthorized electronic fund transfer (PEFT) is an electronic fund transfer that is authorized in advance and is scheduled to recur on a periodic basis. If a PEFT to your account(s) within the bank is scheduled to occur at least once every sixty (60) days, you are entitled to request a notice of the transfer from us within two business days after it occurs. If a PEFT from your account to a payee outside the bank (for example utility company) will vary in amount from the previous transfer under the same authorization, you have the right to receive from the payee written notice of the amount and date of the transfer at least ten (10) days before the scheduled date of transfer. Under the EFTA and Reg. E you have certain stop-payment rights and obligations for PEFT"s. You can stop any PEFT by calling or writing to us at least three (3) business days before the payment is scheduled to be made. If you stop payment by telephone, we may also require you to send us your request in writing within fourteen (14) days after you call.
5.3 Bank's Responsibility.
The Bank is responsible for completing transfers on time according to your properly entered and transmitted instructions. However, the Bank will not be liable for completing transfers: --if, through no fault of ours, you do not have enough available money in the account from which a payment or transfer is to be made, if the account has been closed, frozen, or is not in good standing, or if we reverse payment or transfer because of insufficient funds; --if any transfer exceeds the credit limit of any account or under the Instructions of this Agreement, if you have not properly followed software or TS Bank Online instructions on how to make a transfer or other transaction. --if you have not given the Bank complete, correct, and current instructions, account numbers, Access IDs, or other identifying information so that the bank can properly credit your account or otherwise complete the transaction; --if you receive notice from a merchant or other institution that any payment or transfer you have made remains unpaid or has not been completed, and you fail to notify us promptly of that fact; --if withdrawals from any of your linked accounts have been prohibited by a court order such as a garnishment or other legal process; --if your computer, your software, or TS Bank Online was not working properly and this problem should have been apparent to you when you attempted to authorize a transfer; --if you, or anyone you allow, commits fraud or violates any law or regulation;--if circumstances beyond the Bank"s control prevent making a transfer or payment, despite reasonable precautions that the Bank has taken. Such circumstances include telecommunications outages, postal strikes, delays caused by payees, fires, and floods; and --in any other set of circumstances as set forth in your account agreements.Section 3.3 of this Agreement applies to the fullest extent permitted by law to EFTA Accounts. There may be other exceptions to the Bank"s liability as stated in the deposit, line of credit, and other Bank agreements.
5.4 Error Resolution
If you believe your Access ID has become known by an unauthorized person, or that an unauthorized transaction has been or may be made from your account, alert the Bank immediately by calling us at 712-487-3000 or write to us at: Treynor State Bank PO Box A Treynor, Iowa 51575 If you think your statement is wrong or if you need more information about a transaction listed on the statement, the Bank must hear from you no later than sixty (60) days after it sends or delivers to you the FIRST statement on which the problem or error appeared. If you request more information about a problem or error, the Bank must hear from your within sixty (60) days after it sends or delivers that information to you. Tell us your name and account number(s). Tell us the type, time, and date of the transaction and the dollar amount of the suspected error. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. If you tell the Bank orally, it may require that you send in your complaint or question in writing within ten (10) business days after we hear from you and we will then in good faith attempt to correct any error promptly. If the Bank needs more time, however, it may take up to forty-five (45) days to investigate your complaint or question, in which case, the Bank will re-credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes the bank to complete its investigation. If the Bank asks you to put your complaint or question in writing and does not receive it within ten (10) business days, the Bank may not re-credit your account. If the Bank decides that there was no error, it will send you a written explanation within three (3) business days after it finishes its investigation. You may ask for copies of the documents that the Bank used in its investigation.
Schedule A Online Service Fee Schedule
TS Bank Online Access Only: No fee
TS Bank Online services access plus bill payment service: No fee
I have read and agree to the terms and conditions of the Online User Agreement