Bank at Home Guide

Looking to complete your banking needs from the comfort of your home? We got you covered. If you have a computer or smartphone, you can get your banking done when it works for you. This guide helps answer common questions and give step by step instruction for TS Bank's online banking.

Table of contents

Set up online banking
Download the TS Bank mobile app
Transfer money between internal accounts
Send money to friends and family
Deposit a check from your phone
Pay bills automatically
Sign up for eStatements
Sign up for free financial coaching
Live chat with a TS Bank member
Schedule an appointment
Virtual meeting with TS Bank

How to set up online banking

Looking for a simple, convenient and easy way to check all your account balances, pay bills, transfer money and more? Sign up for our online banking today, here's how:

  1. Go to tsbank.com or download and open our mobile app
  2. Click "LOG IN" 
  3. A drop down menu will appear, make sure "Online Banking" is selected and click "LOGIN"
  4. On the log in page, click "Not yet enrolled? Enroll now"
  5. Fill in the required information and click "BEGIN ENROLLMENT"
  6. You will be prompted to answer some questions to prove your identity 

Once completed, manage your finances anywhere, anytime. Refreshingly simple.

How to download the TS Bank mobile app

Do all your banking needs from the ease of your smartphone.

  1. Go to either the App Store or Google Play
  2. Search for TS Bank
  3. Download the TS Bank app for consumer banking. Download the TS Bank Mobile Cash Management for business banking.
  4. Enroll into online banking or login to your existing account 

How to open a new account online

We know having different accounts for different purposes is important for your financial needs.

  1. If you area current client, login to online banking
  2. Click the “Open a new account” button at the bottom of your online banking home page
  3. Complete the needed information

Or, if you are a new to TS Bank, browse our checking or savings account products and click the "Apply Now" button on the page. 

How to transfer money between accounts

Need to move some money between your accounts? Want to make a scheduled transfer every paycheck? TS Bank can do that.

  1. Login to online banking
  2. Click "TRANSFER"
  3. Select proper accounts
  4. Select date if you'd like to schedule it for the future
  5. Select frequency if transfer will repeat 
  6. Enter amount
  7. Add description if you'd like
  8. Click "Preview Transfer"
  9. Review that the information is correct
  10. Click "Complete Transfer"

How to send money to friends and family

Send money to people within TS Bank and other banks easily with Popmoney®.

  1. Login to online banking
  2. Click Popmoney
  3. Transfer money to people with their email or phone number
  4. Enter in new contact information if needed
  5. Enter the amount, send date, frequency, delivery method and from what account
  6. Customize your email design and add a memo for yourself
  7. Click "Continue"
  8. Review that the information is correct
  9. Click "Send Payment"

If you send a payment to someone who does not have Popmoney, they will be sent information on how to deposit the money.

How to deposit a check from your phone

Want to get your check into your bank account but don't have time to get to the bank during business hours? No worries, deposit it using our app.

  1. Login to the TS Bank Mobile App
  2. Click "Deposit" on the bottom
  3. Endorse your check with your signature and add "For Mobile Deposit Only at TS Bank" under it
  4. Click "Deposit Check"
  5. Choose what account you want to deposit into
  6. Enter the amount on the check
  7. Take a picture of the entire front of the check (pro tip: make sure you have a clear background that gives you strong contrast)
  8. Do the same for the back of the check
  9. Once completed, click "continue"
  10. Review that the information is correct, then click "Confirm"

How to pay your bills automatically

 

  1. Login to online banking
  2. Click "PAY BILLS" to open your Payment Center
  3. To set up automatic payments, add a company or person
  4. When ready, click "Start Sending Payments" for a one-time payment or set up automatic payments

 

How to sign up for eStatements

 

  1. Login to online banking
  2. Click the “Profile” tab
  3. Click "Edit" for "Electronic statements"
  4. Under "Delivery method" select "Electronic Statement" (pro tip: click on the terms and conditions to find the code to make the switch.)

 

How to sign up for financial coaching

TS Bank is now offering free financial coaching to help you make the best decisions with your money. Sign up for free financial coaching today to talk one-on-one with a TS Bank member. Call 833-487-1030 or go to tsbank.com/financialcoaching and complete the online form.

How to live chat with a TS Bank member

Have an account already?

  1. Login to online banking
  2. Click "CHAT"
  3. Type your message, add an attachment if needed and click "Send"
  4. A Universal Banker will respond to you during regular business hours

Don't have an account?

  1. Go to tsbank.com
  2. Click "Contact"
  3. On our contact page, click "CHAT ONLINE"
  4. Enter your name, the code and click "continue..."
  5. Type your message, add an attachment if needed and click "Send"
  6. A Universal Banker will respond to you during regular business hours

How to schedule an appointment

Call 844-487-3030, start a Live Chat with a Universal Banker or send an email to mybank@tsbank.com.

 

How to have a virtual meeting with TS Bank

  1. Call 844-487-3030, start a Live Chat with a Universal Banker or send an email to mybank@tsbank.com to set up an appointment time
  2. You will receive a private Zoom link via email with a meeting password. Open this during your appointment time
  3. To sign documents, you will receive these through DocuSign

 

 

DO MORE with your money at TS Bank

At TS Bank, we IGNITE PROSPERITY® by helping our clients do more with their money. Whether it’s saving a little extra cash each month or accomplishing a long-term strategy, our goal is to help you transform your financial life. Call and schedule an appointment today, one of our team members would love to help you do more with your money at TS Bank. TS Bank has eight locations in central and southwest Iowa. For more information visit tsbank.com or call 844-487-3030. #igniteprosperity