Client Contact Center

Lost or Stolen Card

  • 1 (800) 383-8000

Debit Card
Dispute Hotline

  • 1 (800) 288-1126

Monday - Friday, 8am - 5pm

Shazam Falcon Fraud Alerts

  • (855) 219-5399

Text number is 72718

Shazam Debit Cards

  • Accepted Worldwide
  • Funds deducted automatically
  • Access accounts via ATM

Visa® Credit Cards

  • Reward points for travel
  • Local Client Service
  • Online Access - Apply Now

Visa Gift Cards

  • Works like a credit card
  • Can be loaded at any branch
  • Low, one-time fee

Visa Travelmoney Cards

  • Works like a credit card
  • Reload the card every 30 days
  • Includes fraud protection

Telebank

  • (712) 487.3299
  • (712) 329.8937
  • 1 (800) 959.2602

Routing Number

104920442

eServices

  • Online Bill Pay
  • eStatements
  • Mobile Money
  • Mobile Deposit Capture
  • Popmoney

Lost or Stolen Card

  • (712) 487.3000 (Business Hours)
  • (844) 487.3030 (Toll Free)
  • 1 (800) 383.8000 (After Hours)

Personal Savings Comparison Chart

Kasasa Saver

Monthly Service Charge: None
Minimum deposit to open: $50
Annual Percentage Yield Earn 0.21% APY* on entire balance when qualifications are met

Earn 0.01% APY* if qualifications aren’t met
Avoid monthly service charge N/A
Features Automatic monthly rewards tranfers from free Kasasa Cash® or Kasasa Cash Back® checking (6 withdrawals per month*)

Free Online Services

Free sweep capabilities available
Additional Qualifications Must be linked to Kasasa Cash or Kasasa Cash Back

Have at least 12 debit card point-of-sale purchases post and settle (ATM withdrawals do not count)

Have at least 1 direct deposit, automatic payment (ACH), or bill payment transaction post and settle each monthly qualification cycle

Be enrolled and receive eStatement notice
Learn More

Select Savings

Monthly Service Charge: $5.00
Minimum deposit to open $50
Annual Percentage Yield View Rates
Avoid monthly service charge With $250 average daily balance

No monthly fee if under 21 years old
Features 6 free withdrawals per month*

Free Online Services

Free sweep capabilities available
Additional Qualifications None
Learn More

Prime Plus Money Market

Monthly Service Charge: $12.50
Minimum deposit to open $2,500
Annual Percentage Yield View Rates
Avoid monthly service charge With $2,500 daily balance
Features 6 free withdrawals per month*

$15 in digital downloads just for signing up!*

Free Online Services

Free sweep capabilities available
Additional Qualifications None
Learn More

Certificates of Deposit (CDs)

Minimum deposit to open $2,500
Interest Competitive, fixed rates
Avoid service change N/A
Features No risk investment

Terms from 6 months to 5 years

Optional Healthguard privilege allows penalty-free withdrawals for medical emergencies

CDARS available
Additional Qualifications None
Learn More

CDtwo

Minimum deposit to open $10,000
Interest View Rates
Avoid service charge N/A
Features Hold the CD to maturity or redeem early and collect a possible bonus

36-Month, 48-Month, or 60-Month terms available
Additional Qualifications None
Learn More

Individual Retirement Account (IRA)

Minimum deposit to open $2,500
Interest Competitive interest above standard savings rates
Avoid service charge N/A
Features Tax-advantaged retirement savings ***

No setup or maintenance fees

Additional $1,000 "catch-up" contribution allowed for ages 50+
Additional Qualifications None
Learn More

*Withdrawals or transfers that count towards this fee are internet banking transfers, telebanking transfers, ACH debits, transfers done automatically due to a sweep arrangement and transfers requests made by telephone. There is not a limit or service charge on withdrawals or transfers done in person, by mail, at an ATM or by messenger. Certain withdrawals or transfers in excess of 6 per month will result in a charge of $2.50 per withdrawal.

***IRA: Consult your tax advisor

Kasasa Saver: *APY=Annual Percentage Yield. APYs accurate as of 10/16/2014. Rates may change after account is opened. Minimum to open is $50 for Kasasa Cash and $50 for Kasasa Saver. For Kasasa Cash, if qualifications are met each monthly qualification cycle: (1) ATM fees incurred during qualification cycle will be reimbursed up to $25(up to $9.99 per single transaction) and credited to account on the last day of monthly statement cycle; (2) balances up to $10,000 receive APY of 2.01%; and (3) balances over $10,000 earn 0.21% interest rate on the portion of the balance over $10,000, resulting in 2.01% - 0.37% APY depending on the balance. If qualifications are not met on Kasasa Cash all balances earn 0.01% APY. Qualifying transactions must post to and settle Kasasa Cash account during monthly qualification cycle. Transactions may take one or more banking days from the date transaction was made to post to and settle account. Transfers between accounts do not count as qualifying transactions. ATM-processed transactions do not count toward qualifying debit card transactions. Monthly qualification cycle is not the same as monthly statement cycle. The advertised Kasasa Cash APY is based on compounding interest. Interest earned in Kasasa Cash is automatically transferred to Kasasa Saver each statement cycle and does not compound. Actual interest amount paid may be less than advertised Kasasa Cash APY. The Kasasa Saver APYs may be less than Kasasa Cash APYs. If qualifications in Kasasa Cash account are met each monthly qualification cycle: (1) 0.21% APY* on all balances. If qualifications are not met on Kasasa Cash, all balances in Kasasa Saver account earn 0.01% APY. Available on personal accounts only, one per client. ATM fee refunds (checking account only) up to $25 provided only if qualifications are met within the monthly qualification cycle and will be credited to the account on the last day of the monthly statement cycle. Available on personal accounts only. Limit one account per Social Security Number. *APY=Annual Percentage Yield. Rates may change after account is opened. Minimum to open is $50 for Kasasa Cash Back and $50 for Kasasa Saver. For Kasasa Cash Back, if qualifications are met each monthly qualification cycle: (1) ATM fees incurred during qualification cycle will be reimbursed up to $25 (up to $9.99 per single transaction) and credited to account on the last day of monthly statement cycle; (2) You will receive 3.50% cash back on up to a total of $250.00 debit card purchases that post and settle to the account during qualification cycle up to a maximum cash back earned of $8.75 per monthly qualification cycle. If qualifications are not met on Kasasa Cash Back you will not receive cash back on debit card purchases and ATM fees are not refunded. Qualifying transactions must post to and settle Kasasa Cash Back account during monthly qualification cycle. Transactions may take one or more banking days from the date transaction was made to post and settle to an account. Transfers between accounts do not count as qualifying transactions. ATM-processed transactions do not count toward qualifying debit card transactions. Monthly qualification cycle is not the same as monthly statement cycle. Cash back and ATM fee reimbursements will be credited to your Kasasa Saver on the last day of the monthly statement cycle. Kasasa Cash Back is automatically transferred to Kasasa Saver each statement cycle. If qualifications in Kasasa Cash Back account are met each monthly qualification cycle, Kasasa Saver earns: (1) 0.21% APY on all balances. If qualifications are not met on Kasasa Cash Back, all balances in Kasasa Saver account earn 0.01% APY. Available on personal accounts only, one per client. ATM fee refunds (checking account only) up to $25 (up to $9.99 per single transaction) provided only if qualifications are met within the monthly qualification cycle and will be credited to the account on the last day of the monthly statement cycle. Kasasa Cash Back and Kasasa Saver are trademarks of BancVue, Ltd., registered in the U.S.A. Available on personal accounts only. Limit one account per Social Security Number.